The eTrip (Electronic Travel Reservations Integrated Platform) system is Trip Solutions new reservation management tool for the modern day tour and travel agent. eTrip enables the user to deliver a fast and efficient booking process as well as offering a full back office management system that will handle communication with The GDS or hotels supplier. The system will also offer a wide range of reports including; management accounting reports, sales, supplier, CAA and ABTA report as well as other reporting functionality like flight and hotel manifest.

The eTrip system has also been designed to enable you to develop your e-commerce strategy and help you utilise this ever expanding medium to increase your company's overall margin by driving up sales and reducing overheads.

The system is also able to offer you and your clients with a wide range of documentation including: invoices, vouchers and detailed holiday itineraries. As well as being able to be printed and sent to the client we also offer the facility for all client documentation to be emailed to the client directly from the booking.

Reservations Management

A

In-House Reservations

eTrip provides a comprehensive reservations system that enables the customer’s reservation or enquiry to be handled in a fast and efficient manner. The reservations agent will be able to offer and sell a wide range of products from within eTrip; this includes complex tailor-made itineraries to pre-arranged package holiday. eTrip handles all aspects of a holiday reservation system including: flights, hotels, tours, transfers as well as extra components such as excursions, ski hire and ski passes. And with integrations to GDS’s you are able to offer fast and price competitive services to your clients.

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B2B Platforms (Host-2-Host)

The speed to market and instant confirmations of services has been in the past few years what was driving the direction on the travel business. Gone are the days when you can advise the client that a hotel, transfer or tour will be confirmed in 48 hours. Therefore many travel providers now offer direct links into their systems that allow either your reservations team or the client directly from your website to check live availability and confirm their holiday arrangements instantly. Trip Solutions has integrated many of these direct access B2B platforms into the eTrip system. We are continuously adding new XML feeds into the system and current have available:

• Jonview (Canada)
• AlliedTPro (USA)
• Miki Travel (Europe and Middle East)
• HotelBeds.com (worldwide)
• Gulliver’s Travel (worldwide)

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GDS/CRS Integration

Global Distributions or Central Reservations Systems are an integral part of any travel system. The eTrip system comes with a fully integrated flight and cruise module on the Amadeus GDS as well as offering flight integration on the World Span GDS with other major GDS currently in development. The benefits of integrating a GDS into a system is that your company will be able to show your best available fares directly to the market for instant booking, and offer an automated system that will search hundreds of the best published fares available in the market place in the time it would take a person to search one!

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Client Management

The need of any company is to be aware of what its clients require and with the help of the eTrip client management module we make that easier to obtain. The system will track all of the clients booking and quoting history and will enable you to market the best possible choices to your client. All personal data is stored and flagged as to weather you are able to send marketing documents via email or post.

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Management and accounting reports

In this market of low cost, it is important that you are fully aware of your bottom-line profit and eTrip gives you a multitude of reports to help asses what or who is making you money. All reports are importable in to an excel format, to enable you to present the information in a format that best suits you.

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Client documentation

A full range of client documentation is available within eTrip. This includes: invoices, vouchers, charter air tickets and itineraries. The system also gives you the ability to send these by email in HTML and PDF formats, therefore reducing your postage costs.

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Contracts and Inventory Management

B

There are a multitude of contract types that can be loaded in the eTrip back office. These include: flights, car hire, accommodation, transfers, tours, cruises and miscellaneous items like ski passes and ski hire.

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Cost and Pricing Module

The price and cost module is an integral part of eTrip. We have combined the cost and pricing module so you are able to set default mark-ups for an individual contract, a geographical area so you can lower or increase the margin on a country, state or city. You can also set mark ups to a product type or a specific client type then the system will calculate the selling price depended on the parameters set in the pricing module and display them to the end user, therefore eliminating the need to load your price and cost separately.

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Flight Contracts

The flight module is able to handle a wide range of contracts types including the following for scheduled, scheduled allocation and charter flights.

• Route and class pricing
• Minimum and maximum stay validation
• Specify days of the week routes operate
• Specific flight number and route restrictions
• Handles back tracking rules
• One-way, return and open jaw fares
• Multi contract mixing
• Buy ups to higher classes and cabins handles in a single contract
• Automatic child and infant fare calculations
• Live availability via the GDS and PNR creation
• Full list of flight booking conditions to in-house and web user
• Load charter and scheduled allocation
• See allocation, charter, published and negotiated fares within the same search result

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Accommodation Contracts

With the eTrip accommodation module we are confident you will be able to input even the most complex of accommodation contracts, therefore giving you the peace of mind that your team or website will always quote the correct price!

• Per room or per person pricing
• Unlimited interval pricing structure i.e. 1, 4, 7 night pricing
• First night or pro-rata pricing
• Auto calculates local taxes
• Special offers. I.e. calculates night free promotions
• Special offers. Free upgrades, honeymoon packages etc
• Special offers. First child free promotions
• Manages complex occupancy rules
• Multiple room categories
• Allocation and release dates
• Black-outs and stop sales
• Email room manifests
• Automatic email confirmation and request sent to the supplier
• Set minimum maximum stay (universal or seasonal)
• Specify check-in and check-out days (universal or seasonal)

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Car rental contracts

The car hire contracts have been designed to manage a vast array of car hire agencies. The car hire contracts can handle the following:

• Minimum and maximum rental periods
• Multiple insurance types
• Minimum age restrictions
• Minimum driving experience
• Multiple car type
• Multiple pricing intervals (daily and weekly)
• Minimum selling price
• Pick up and drop off charges
• Discounts
• Deposit pricing module (for clients that collect a deposit and balance paid direct to the rental company by client)
• Geographical area mark-ups

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Cruise Contracts

With the cruise contract module you will be able to set up cruise ships and itineraries enabling the user to search for cruise fares by cruise itinerary, region, cruise company or specific ship.

• Set up cruise ships includes: decks and cabins
• Itinerary management
• Cabin prices or per person prices
• Enter non commissionable port tax charges
• Complex occupancy for cabins
• Integrated to all major Cruise lines via Flat File Feeds

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Transfer Contracts

Point to point transfers can be added with the following parameters to enter all types of transfer options.

• Per person or per vehicle pricing
• Minimum and maximum occupancy per vehicle
• Operation hours for transfers
• Set up joining instructions
• Set voucher text

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GDS Integration

C

Flights

The eTrip system has been integrated to the airline GDS systems to enable the end user to query multiple airline fares in a single search. This system is able to search published as well as negotiated fares simultaneously. The system also handles PNR creation and import validation.

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Cruises

The integration to the Amadeus cruise API enables the user to search for cruise availability via eTrip or simply import a cruise booking into the system.

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MIS Reports

D

Management reporting is a key part of a making a successful business. It is essential that you have instant access to the information on the performance of your company and individual team members. Therefore we have added reports that can provide that data in a fast and efficient way with the ability if required to be imported into Excel files.

The following is a selection of the reports you can obtain:

Accounts

• Cash book – Daily/Monthly banking
• Credit control
• Debit control
• Supplier Reports
• CAA and ABTA reports

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Sales

• Profitability of sales
• Sales by agent
• Sales by media (web vs. in-house)
• Sales by supplier
• Sales by geographical area
• Sales by product/brochure
• Sales by client type

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Marketing

• Sales by promotion
• Sales by media (Advertising)

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On-line Integration

E

The Internet has become increasingly important in the development of any travel business. Therefore eTrip was designed to make the transition from in house sales to web sales a smooth and simple one. Whether you are looking to sell accommodation only or offer your customer the latest in dynamic packaging. eTrip can provide the solution you need.

The eTrip reservations suite can handle the following online transactions and can be fully integrated to a number of online payment transaction vendors.

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Online shopping basket

Selling multiple products online and want to be able to sell them in one transaction? We can create a shopping basket enabling you client to buy car hire, accommodation, transfers, etc without having to enter their credit card details for each product.

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GDS Integration

The eTrip reservation suite handles both published and negotiated airfares so your online customer always has access to your best available fares.

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Packages

If you create your own packages then you can simply sell them online. Add the components to a simple to use interface and sell your flights, hotels and transfers in one fast an efficient way.

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Dynamic Packages

The latest buzzword, dynamic packaging came about as a way to sell your best IT fares online without having to create multiple packages. The system will take the best fares and automatically package them with multiple accommodation and car hire options to offer the consumer a wide range of holiday choices.

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Sales and Purchase Accounting

F

The eTrip suite gives you the ability to track the payments for both sales and purchase and in conjunction with the reports side gives you a list of your current cash flow situation. You are able to make payments to suppliers and issue payment receipts for your records and with the easy to use client payments interface you will always have a hand on your financial status.

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System Maintenance

G

System back up

The eTrip system has the ability for the whole database to be backed up to an external drive or Trip Solutions is able to offer the facility to back up your data automatically for you, giving you the peace of mind that you data will always be safe and protected.

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System logs

Within eTrip there is a comprehensive system for logging user actions as well as potential system problems. You have fast an efficient access to details logs of whom, when where and what was changed within eTrip.

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